FAQs
Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
2. What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer alternative payment methods such as PayPal and Apple Pay for your convenience.
3. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days for a full refund or exchange. Please see our Returns & Exchanges page for more details.
4. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can calculate shipping costs at checkout before completing your purchase.
5. How can I contact customer support?
Our customer support team is available 24/7 to assist you with any questions or concerns. You can reach us via email at sunkissedoriginal@gmail.com or through our live chat feature on the website.
6. Are your products eco-friendly/sustainably sourced?
We're committed to sustainability and strive to offer eco-friendly products whenever possible. Look for our eco-friendly and sustainably sourced labels on product pages for more information.
7. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout, and we'll make sure your order is beautifully wrapped and ready to gift.
8. Can I modify or cancel my order after it has been placed?
Once an order has been placed, it enters our system for processing immediately. If you need to modify or cancel your order, please contact us as soon as possible, and we'll do our best to accommodate your request.
9. Do you offer bulk discounts for large orders?
Yes, we offer bulk discounts for large orders. Please contact our sales team at sunkissedoriginal@gmail.com for more information and to discuss pricing options.
10. Is my personal information secure on your website?
Yes, we take the security of your personal information very seriously. Our website is encrypted with SSL technology to protect your data, and we never share your information with third parties without your consent.